Frequently Asked Questions
eLocker-specific
If you let the meter expire you are charged a higher rate for the additional time.
Because the value is stored only on your card, we do not have a way to check the balance remotely. The value on your card is displayed whenever you start or end a rental. At a locker, you can also press and hold the button while inserting your card to view your balance.
The button on the locker allows you to scroll through letters A-Z and then 0-9. Once you stop at a letter or number, the cursor will move to the next space automatically after a few seconds.
Note that the screen used to enter an Add Value code is accessed by pressing the button twice BEFORE you insert your card.
If your bike is parked inside the locker, end the rental, retrieve your item, close the door and start a new rental. If you do not start a new rental, anyone with a BikeLink® card could open the locker.
If your bike is not in the locker anymore, start a rental, retrieve your item, close the door and end the rental. If you do not end the rental, others will not be able to use the locker and you will not be able to use your card at another locker until you end the rental.